Shipping and Returns



UNIST warrants to the Purchaser that the equipment is free from defects in material and workmanship for one year from the date of purchase. When UNIST Coolube™ lubricant is used exclusively in the equipment, UNIST warranties its positive displacement pumps for as long as the original purchaser owns the equipment (lifetime). In all cases electronic parts are covered for 180 days. This warranty does not cover normal service parts or parts that fail due to chemical attack, incompatible fluids, abuse, improper service, or improper use. There is no warranty of merchantability or fitness of purpose. UNIST reserves the right to correct any defect by either repairing or replacing defective parts or refunding the purchase price. Warranty returns must be done in compliance with UNIST's return policy.


Returns will be accepted within 30 days after receipt. Returned products must be in new and unused condition. Returns will only be accepted with prior authorization from UNIST and with a valid Return Merchandise Authorization (RMA) number on each shipping container and all paperwork accompanying the return. Returns must be safely packaged and all items must be in original packaging. Goods must be shipped prepaid via a reliable carrier. You are responsible for the goods until received in our warehouse. Credits or refunds will be issued after the returns are inspected by UNIST. Unless previously arranged with and agreed to by Unist, returns are subject to a 25% restocking charge.